Serving SF Bay Area & Sacramento
Fast, Reliable Elevator Service, 24/7 When It Matters Most
Outages, entrapments, and sudden faults handled by expert technicians with clear communication and rapid response.
Our customers love our service
24/7 EMERGENCY DISPATCH (415) 445-5340
Need service now?
What sets us apart
40+ Years in business
Leading independent elevator contractor for the SF Bay Area.
Award-Winning Projects
Recognized by Elevator World as Best Contractor – West
2,700+ Units on Service
Customers trust us to keep their elevators running.
Communication First
Keeping customers informed at every step
Door faults
Entrapments
Misleveling
What we fix
Controller errors
Power events
Hydraulic issues
Vibration/noise
Nuisance shutdowns
How We Respond
Triage in minutes: Confirm safety, site access, priority.
Dispatch fast: Entrapments prioritized; clear ETA provided.
On-site process: Secure, diagnose, resolve; explain options and next steps.
Same-day reporting: Photo-verified findings and recommendations to prevent repeats.
We're trusted by some of the largest and best companies in the world.
“⭐⭐⭐⭐⭐ I am a property manager in San Francisco and have been working with Star Elevator for a few properties that I manage. They have been very professional and efficient in taking care of all the issues that come up. Their pricing is great, and they provide exceptional service and fast response. I look forward to working with them in the future on more properties!”
“⭐⭐⭐⭐⭐ Over the course of my management career, I’ve worked with several elevator service providers, and I can honestly say STAR Elevator, has been the best by far. The expertise, reliability, and genuine customer care we’ve experienced are unmatched.”
“⭐⭐⭐⭐⭐ I have worked at hotels for a very long time and have had problems with elevators in the past. When we call Star Elevator, we always get a quick response, and our technician Robert Fry is always knowledgeable and professional. He always fixes the problems that we have without inconveniencing our guests. He is an asset to your company.”
Why Star Elevator
24/7 coverage with trained adjusters & troubleshooters
First-visit fix mindset supported by local parts and seasoned techs
Clear, proactive communication before, during, and after every call
Independent & local—accountability you can reach by name
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Yes. Entrapments are prioritized with immediate dispatch and phone support until our technician arrives.
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Response times vary by traffic and proximity. Entrapments are prioritized immediately; urgent outages are typically same-day. Call for the current ETA.
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All major types and brands, including Geared, Gearless, Hydraulic, and MRL systems—plus multi-brand controllers.
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Yes. Every visit includes a digital report with photos, findings, and prioritized next steps.
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Yes. Star Elevator is a State-Certified Qualified Conveyance Company with an active C-11 Contractor’s License (#432744).
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San Francisco Bay Area, including Marin County-North Bay, East Bay, Oakland, San Jose/South Bay, and Sacramento Valley.
Elevator Service FAQs
Additional Elevator Services
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MAINTENANCE
A well-maintained elevator is a safe, reliable elevator. Preventative maintenance is the key. We provide personalized service, quick responses, and quality work.
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ELEVATOR REPAIRS
An out-of-service elevator is an urgent matter. Whether you have a Geared, Gearless, Hydraulic Elevator, or a Handicapped Lift, we respond quickly to make whatever repairs are needed.
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MODERNIZATION
When the time comes to replace or upgrade your elevator, we work directly with you to ensure a seamless transition from the old equipment to the new.
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STATE COMPLIANCE
With compliance, timing is critical. It helps to have a dedicated team of experts by your side to process your order, handle correspondence with the State Elevator Division, and answer your questions.
Locations Served
Sacramento Valley
(916) 384-3884
San Jose
(408) 445-0232
San Francisco
(415) 445-5340
Peninsula
(650) 631-3999
Marin
(510) 834-7510
East Bay
(510) 834-7510
News and updates
