Serving SF Bay Area & Sacramento
Proactive Elevator Maintenance That Prevents Downtime
Monthly, quarterly, and custom programs that extend equipment life, improve ride quality, and reduce total cost.
Our customers love our service
Free Site Assessment (415) 445-5340
Start Your Maintenance Plan
What sets us apart?
40+ Years in business
Leading independent elevator contractor for the SF Bay Area.
Award-Winning Projects
Recognized by Elevator World as Best Contractor – West
2,700+ Units on Service
Customers trust us to keep their elevators running.
Communication First
Keeping customers informed at every step
Clean
Lubricate
Adjust
What’s Included
Door timing/force checks
Ride quality checks
Logs updated
Minor parts
Safety checks
Cadence & Deliverables
Standard cadence: Monthly (custom options based on traffic, duty, and age).
Reporting: Photo-verified digital reports, prioritized by safety, compliance, and ROI.
Planning: Rolling 12-month action plan to reduce shutdowns and surprise costs.
We're trusted by some of the largest and best companies in the world.
“⭐⭐⭐⭐⭐ I am a property manager in San Francisco and have been working with Star Elevator for a few properties that I manage. They have been very professional and efficient in taking care of all the issues that come up. Their pricing is great, and they provide exceptional service and fast response. I look forward to working with them in the future on more properties!”
“⭐⭐⭐⭐⭐ Over the course of my management career, I’ve worked with several elevator service providers, and I can honestly say STAR Elevator, has been the best by far. The expertise, reliability, and genuine customer care we’ve experienced are unmatched.”
“⭐⭐⭐⭐⭐ I have worked at hotels for a very long time and have had problems with elevators in the past. When we call Star Elevator, we always get a quick response, and our technician Robert Fry is always knowledgeable and professional. He always fixes the problems that we have without inconveniencing our guests. He is an asset to your company.”
Why Star Elevator
Tailored PM plans to your building and equipment
Union-trained technicians + ongoing factory/controller training
Communication that builds trust—pre-notice, on-site updates, same-day reports
Independent, local accountability—real names, rapid response
-
Planned preventive care that keeps your elevators safe, compliant, and reliable—cleaning, lubricating, adjusting, testing, and documenting each visit.
-
Most buildings benefit from monthly visits. We also offer custom cadences based on traffic, duty, age, and manufacturer guidance.
-
Clean, lubricate, and adjust key components; door timing/force checks; ride-quality and safety checks; logs updated; minor parts replaced as needed.
-
Yes—Geared, Gearless, Hydraulic, and MRL systems, across major brands and multi-brand controllers
-
Yes. You’ll receive a photo-verified digital report with findings and prioritized actions (safety, compliance, ROI).
-
Advance notices, on-site updates, and same-day reports. Clear ETAs and next steps are standard—communication first is how we work.
-
Yes. We support CAT-1/CAT-5 testing, fire recall checks, documentation, and scheduling with the State Elevator Division.
-
Yes. Star Elevator is a State-Certified Qualified Conveyance Company with an active C-11 Contractor’s License (#432744).
-
San Francisco, the Peninsula, San Jose, the East Bay, Marin, Sonoma, and Sacramento. (See Locations for details.)
-
Maintenance is planned preventive care; service/repairs address faults, outages, and entrapments. We offer both and coordinate hand-offs seamlessly.
-
Yes—Full-Service, Preventive-Only, Hybrid/Custom, and Inspection-Assist. We’ll tailor scope, cadence, and SLAs to your building.
Elevator Maintenance FAQs
Additional Elevator Services
-
SERVICE
Fast, Reliable Elevator Service—24/7 When It Matters Most. Outages, entrapments, and sudden faults handled by expert technicians with clear communication and rapid response.
-
ELEVATOR REPAIRS
An out-of-service elevator is an urgent matter. Whether you have a Geared, Gearless, Hydraulic Elevator, or a Handicapped Lift, we respond quickly to make whatever repairs are needed.
-
MODERNIZATION
When the time comes to replace or upgrade your elevator, we work directly with you to ensure a seamless transition from the old equipment to the new.
-
STATE COMPLIANCE
With compliance, timing is critical. It helps to have a dedicated team of experts by your side to process your order, handle correspondence with the State Elevator Division, and answer your questions.
Locations Served
Sacramento Valley
(916) 384-3884
San Jose
(408) 445-0232
San Francisco
(415) 445-5340
Peninsula
(650) 631-3999
Marin
(510) 834-7510
East Bay
(510) 834-7510
News and updates
