Serving SF Bay Area & Sacramento
Proactive Elevator Maintenance That Prevents Downtime
Proactive Elevator Maintenance That Reduces Downtime, Extends Lifespan & Improves Safety Compliance
Our customers love our service
Free Site Assessment (415) 445-5340
Request a Maintenance Proposal
Founded and based in the San Francisco Bay Area since 1982, Star Elevator is a locally run, independent team serving San Francisco, the Peninsula, San Jose, the East Bay, Marin/Sonoma, and the Sacramento Valley.
What sets us apart?
40+ Years in business
Leading independent elevator contractor for the SF Bay Area.
Award-Winning Projects
Recognized by Elevator World as Best Contractor – West
2,700+ Units on Service
Customers trust us to keep their elevators running.
Communication First
Keeping customers informed at every step
What’s Included
Clean
Lubricate
Adjust
Door timing/force checks
Ride quality checks
Logs updated
Minor parts
Safety checks
Cadence & Deliverables
Standard cadence: Monthly (custom options based on traffic, duty, and age).
Reporting: Clear inspection findings with actionable steps, prioritized by safety, compliance, and ROI.
Planning: Rolling 12-month action plan to reduce shutdowns and surprise costs.
TRUSTED PARTNERSHIPS
Serving Leading Organizations
Trusted by top hospitality, government, and commercial property owners across the Bay Area.
“⭐⭐⭐⭐⭐ I am a property manager in San Francisco and have been working with Star Elevator for a few properties that I manage. They have been very professional and efficient in taking care of all the issues that come up. Their pricing is great, and they provide exceptional service and fast response. I look forward to working with them in the future on more properties!”
“⭐⭐⭐⭐⭐ Over the course of my management career, I’ve worked with several elevator service providers, and I can honestly say STAR Elevator, has been the best by far. The expertise, reliability, and genuine customer care we’ve experienced are unmatched.”
“⭐⭐⭐⭐⭐ I have worked at hotels for a very long time and have had problems with elevators in the past. When we call Star Elevator, we always get a quick response, and our technician Robert Fry is always knowledgeable and professional. He always fixes the problems that we have without inconveniencing our guests. He is an asset to your company.”
Why Star Elevator
Tailored PM plans to your building and equipment
Union-trained technicians + ongoing factory/controller training
Communication that builds trust—pre-notice, on-site updates, timley reports
Independent, local accountability—real names, rapid response
Elevator Maintenance FAQs
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Elevator maintenance is proactive, preventive care designed to keep your equipment safe, reliable, and compliant. It includes cleaning, lubricating, adjusting components, performing safety checks, and documenting each visit to identify issues before they cause outages.
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Most buildings benefit from monthly maintenance, but we also tailor service cadences — quarterly or custom schedules — based on traffic, duty cycle, age, manufacturer guidance, and your comfort with risk.
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A maintenance visit generally covers:
Cleaning, lubricating, and adjusting key components
Door timing, force, and safety checks
Ride quality and functional inspections
Updating logs and replacing minor parts as needed
Noting anything that may require corrective action in the future
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Yes. Star Elevator maintains Geared, Gearless, Hydraulic, and MRL systems across major OEM brands and non-proprietary controllers — with customized plans tailored to your equipment.
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We provide advance visit notifications, on-site updates, and detailed after-visit reports with findings and recommended next steps so you’re always informed.
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Absolutely. We support state compliance by preparing for and documenting required inspections like CAT-1 and fire recall tests, and we can help with scheduling and reporting for the State Elevator Division.
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Yes. Star Elevator is a State-Certified Qualified Conveyance Company with an active C-11 Contractor’s License (#432744), ensuring all maintenance meets California standards.
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Maintenance is planned, proactive inspection and care to prevent breakdowns and extend equipment life. Service and repairs address faults, outages, or safety issues as they occur — and we coordinate both seamlessly when needed.
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Yes. We provide Full-Service, Preventive-Only, Hybrid/Custom, and Inspection-Assist plans, with scope, cadence, and SLAs tailored to your building needs and budget.
WHAT WE DO
Comprehensive Elevator Solutions
From emergency repairs to planned modernization, we handle every aspect of elevator service with expertise and care.
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24/7 Emergency Service
Rapid dispatch for entrapments and outages with clear ETAs and documented closeouts. Your safety is our priority.
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Expert Repairs
Multi-brand diagnostics and durable fixes for doors, drives, hydraulics, machines, and fixtures. Quality work that lasts.
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Preventive Maintenance
Custom maintenance plans that reduce shutdowns, extend equipment life, and improve ride quality.
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Modernization
Tailored upgrades that boost safety, reliability, code compliance, and tenant experience.
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State Compliance
CAT-1/CAT-5 support, documentation, scheduling, and test readiness. Stay compliant, stress-free.
News and updates
Get Your Elevators Running Right
24/7 emergency service. Same-day response for urgent issues. Clear communication every step of the way.
Sacramento Valley
(916) 384-3884
San Jose
(408) 445-0232
San Francisco
(415) 445-5340
Peninsula
(650) 631-3999
Marin
(510) 834-7510
East Bay
(510) 834-7510
Star Elevator service area: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Santa Cruz, Solano, Sonoma, and Sacramento counties.